Even with perfect packaging, sometimes theft or damage may occur during long-term transportation.

Usually, moving items are packed in 20 - 30 to 200 - 300 pieces.
However, not all items are covered by insurance.
The insurance covers important items and items that are at risk of damage.

Please check immediately for any theft or damage found on the same day when you pick up your moving items.
Damages identified later can be processed the fastest by taking a photo and sending it to Seoul.

Check related documents
Bill of Lading (B/L)
Insurance Policy
Item Description & INVOICE
Certificate of receipt of goods: Usually, it is sent to Seoul after confirmation by a local company.